How to contact technical support?

Choose the method of communication with our technical support that suits you best.


Technical support of BusinessCom a.s.

Our technical support will allow you to communicate effectively with specialists in the field, enter tickets (requests) and monitor their status during the solution. The operating hours of the technical support department are Monday to Friday from 8:00 to 16:30. In the case of a service contract, technical support is available non-stop, 24 hours a day, 7 days a week, all year round.

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BC4™ Software Assurance and SLA

BC4™ Software Assurance and SLA guarantee optimal performance from day one of your communications and contact center implementation. With SWA, we deliver all new software updates to you quickly, both for hardware and software applications, as soon as they become available.

Our technical support will also ensure your cybersecurity through regular patches and updates, keeping your platform or solution fully functional and secure. 

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Contact us

By phone
Need assistance? Call our 24/7 helpdesk, available 24/7, 365 days a year.
+420 261 303 335 (24/7/365)
By email 
Please write to us and include your contact details for a quick connection. We’ll be happy to get back to you as soon as possible. 
Ticketing system
Please create a ticket detailing your requirements and monitor its status and progress in real time.
Web form
Please fill out and submit the web form located below on this page.
 

Fill out the online form with your request:

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